Privacy Policy

AM Print Lab ("AM Print Lab," "we," "us," or "our") operates amprintlab.com (the "Site") and provides print project management services to customers in Chicago and the surrounding suburbs. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

By using our Site or our services, you agree to the practices described in this policy.

Information you give us directly, such as when you fill out a contact or quote form, place an order, or email us:

• Name, email address, phone number, and business/organization name

• Mailing or shipping address

• Project details (specifications, quantities, deadlines, artwork/design files you upload)

• Billing information, processed through our payment provider (see Section 4)

• Any other information you choose to include in messages to us

Information collected automatically, through our website host, Wix.com:

• IP address, browser type, device type, and general location

• Pages visited, time on site, and referring website

• Cookies and similar tracking technologies (see Section 5)

We do not knowingly collect information from children under 13.

We use the information we collect to:

• Prepare quotes and manage your print projects from start to finish

• Communicate with you about orders, proofs, deadlines, and invoices

• Coordinate production and shipping with our network of local printing partners

• Process payments

• Improve our Site and services

• Send occasional updates or promotions, if you've opted in (you can unsubscribe anytime)

• Comply with legal obligations

We do not sell your personal information. We share it only as needed to run your project and our business:

• Printing partners: To fulfill your order, we share the necessary project files and specifications (and, when needed, shipping details) with the printing partner completing the work. AM Print Lab remains your single point of contact throughout.

• Service providers: Companies that support our operations, such as our website host (Wix.com), payment processor, and email/communication tools.

• Legal purposes: If required by law, subpoena, or to protect our rights, property, or safety, or that of others.

• Business transfers: If AM Print Lab is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Payments made through Quickbooks. We do not store full credit card numbers on our own systems. Please review your payment provider's privacy policy for details on how they handle your financial information.

Our Site is built on Wix, which uses cookies and similar technologies to operate the Site, remember preferences, and gather analytics. These may include:

• Essential cookies (required for the Site to function)

• Analytics cookies (to understand how visitors use the Site)

• Marketing cookies (if we run ads or email campaigns)

You can control cookies through your browser settings or, where applicable, through a cookie consent banner on our Site. Blocking some cookies may affect Site functionality.

For more on how Wix itself handles data as our hosting provider, see Wix's Privacy Policy.

We retain your information for as long as needed to complete your order, maintain business records, meet legal or tax obligations, and support any future projects you bring to us. You can request that we delete your information sooner, subject to Section 8 below.

We take reasonable steps to protect your information, including relying on Wix's built-in security infrastructure and limiting access to your data to those who need it to complete your project. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing emails at any time (via the unsubscribe link)

• Ask us not to share your information with certain third parties

To exercise any of these rights, contact us using the information in Section 10.

If you are an Illinois resident, note that any biometric data is not collected by AM Print Lab as part of our services.

Our Site may link to third-party websites (for example, a printing partner's site or a payment processor). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

If you have questions about this Privacy Policy or how we handle your information, contact AM Print Lab:

Email: order@amprintlab.com

Phone: (847) 650-4315

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective Date" at the top will indicate when it was last revised. We encourage you to review this page periodically.